Política de Privacidad
We (también denominados "Nosotros", "Nos" o "Nuestro") estamos comprometidos con la protección de sus Datos Personales y su privacidad.
Esta Política de Privacidad describe cómo recopilamos y almacenamos la información que usted proporciona a través del sitio web https://medraencia.com (el Medraencia).
Se aplicarán los siguientes principios:
We want you to have all the information you need to make informed decisions about how your Personal Data is used and processed. We use a range of methods to keep you informed, and where specific details are relevant to you, we will provide them at the appropriate time. We are happy to answer any questions you may have about the limits set by applicable law.
1. ¿El alcance?
This policy describes the personal data Medraencia collects about individuals, and how that data is processed, shared with third parties, and protected.
This policy applies to information relating to an identified or identifiable natural person. An identifiable person is someone who can be identified directly or through a combination of additional information we hold or have access to.
"Processing" refers to any operation involving the use or collection of personal data, including its management, structuring, and storage.
Our services are intended for a general adult audience and are not designed for use by individuals under the age of 18. We do not knowingly seek or collect information from anyone under 18, nor do we deliberately permit such individuals to use our services. If we become aware that we hold data relating to a minor, we will delete it as promptly as possible.
2. What personal data do we hold about you?
Cuando accede a nuestros servicios, canales o sitio web, recopilamos sus Datos Personales. En ocasiones, se los solicitamos directamente. En otros casos, los obtenemos mediante el análisis del uso de nuestros Servicios o canales de servicio, o a través de nuestros socios externos.
3. There is no requirement to disclose personal information to the company, nor any consequences for choosing not to do so.
You are not required to provide us with personal data. In certain circumstances, you may choose not to do so; however, this may prevent us from delivering the Services or restrict your access to the website.
4. What types of personal data may we collect? When you visit our website, we will collect the following personal data from you:
This includes your online activity log, traffic data (such as IP address, access date, access time, and browser language), software error logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.
Personal data you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.
5. Legal Basis and Grounds for Personal Data Processing
Sus datos personales son procesados por la Compañía para los fines descritos en esta sección, de conformidad con la base legal aplicable.
Sin una base legal, la Compañía no puede utilizar sus datos personales. Las bases legales sobre las que la Compañía puede procesar sus datos personales son las siguientes:
- You have consented to the processing of your Personal Data for one or more specific purposes. This applies when you submit personal information through the Website for transfer to a third-party trading platform.
- The Company or a third party may need to process data to pursue a legitimate interest — for example, to improve Our Services or to defend legal claims.
- Processing is required to comply with a legal obligation.
Reach out by email for details on the processing carried out to safeguard legitimate interests.
Below is a list of the purposes and legal bases under which we may use the personal data you provide.
Alcance, Base Legal
1. At your request, we may share your personal data with third-party companies to facilitate access to digital trading.
You have provided consent for your personal data to be processed for one or more specified purposes.
2. To respond to your requests, questions, or concerns. Personal data is required to help resolve any queries you may have regarding the Services.
Processing is required to serve the legitimate interests of the Company or a third party.
3. Personal Data is processed to meet legal, administrative, and judicial obligations.
Processing is carried out to comply with legal obligations.
4. We may use personal data to optimise our Services, including crash reports and operational error logs collected in connection with the Services.
Processing requires the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our Services
Processing is required to serve the legitimate interests of the Company or a third party.
6. To carry out and manage activities aligned with the requirements of Our Services. These include back-office functions, business development activities, strategic decision-making, and oversight mechanisms.
Processing is required to serve the legitimate interests of the Company or a third party.
7. We use analytical techniques, including statistical analysis, to support decision-making across a range of matters.
Processing is required to serve the legitimate interests of the Company or a third party.
8. To protect our rights, interests, and assets — as well as those of third parties — we may process your personal data where necessary to establish or defend legal claims, and to comply with applicable laws, regulations, agreements, or any relevant terms, conditions, or policies.
Processing is required to serve the legitimate interests of the Company or a third party.
6. Transferencia de Datos Personales a Terceros
The Company may share Personal Data with third-party service providers, including hosting and storage providers who process IP address information, as well as providers who analyse user experience.
You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those platforms. Your Personal Data on those platforms is governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliated entities or business partners to support the development and improvement of its products and services.
Where necessary to protect the rights or assets of third parties, the Company is authorised to disclose Personal Data to regulatory, local, or other competent authorities.
The Company may also share Personal Data with prospective investors, buyers, or lenders — or with any other company within the group — in connection with a potential transaction, including the transfer or sale of Company assets, or as part of any merger, restructuring, consolidation, or insolvency proceedings involving the Company or any other business within the group.
7. Cookies and Third-Party Services
We may use third-party services, such as advertising providers and analytics companies, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit the website. They are used to collect information about your browsing preferences and habits in order to improve your experience, remember your settings, and personalise products and services that may interest you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to navigate back to the site more efficiently.
Tipos de Cookies:
They may be used by us according to their purpose:
1. Essential cookies only
These cookies are necessary to provide the features you've requested and enable you to navigate our website. They allow your device to download and transmit data, so you can browse the site, use its features, and return to previously visited pages.
Cookies collect personal data — such as your username and last login date — to verify site access. They are deleted when you close your browser (session cookies).
2. Cookies de funcionalidad
Cookies recognise you each time you visit our site and store your preferences and settings.
Cookies collect personal data — such as your username and last login date — to verify your session on the site. They are deleted when you close your browser (session cookies).
3. Cookies de rendimiento
We use cookies to collect statistical data on site performance and to carry out analytics that help us improve your experience.
Cookies store anonymous data not linked to any identified or identifiable individual. Some cookies are deleted when the browser is closed; others persist indefinitely.
Cookies are blocked or deleted
To block or delete cookies, you'll need to adjust your browser settings. Below you'll find links to help you through the process for some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that some or all website features may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support Do Not Track signals.
8. How Your Personal Data Is Retained
We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or regulatory order.
We share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We periodically review the personal data we hold to confirm it is still required.
9. Transfers of personal data to a third country or international organisation
Su información personal puede ser transferida a otros países — es decir, sus datos personales pueden ser transmitidos a un tercer país distinto al de su residencia, o a organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger los Datos Personales que usted facilita y garantizar que los usuarios puedan ejercer sus derechos y acceder a recursos legales efectivos.
Estas protecciones están disponibles para todas las personas residentes en el EEE (Espacio Económico Europeo).
- Transferencia a un tercer país u organización internacional que la Comisión Europea ha determinado que ofrece un nivel de protección adecuado para los Datos Personales transferidos, de conformidad con el artículo 45(3) del Reglamento 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016 (el "RGPD").
- La transferencia se realiza en virtud de un acuerdo jurídicamente vinculante y ejecutable entre entidades o autoridades públicas, conforme al Artículo 46(2)(a).
- This transfer was carried out in accordance with the standard contractual clauses for data protection adopted by the EU Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the EU Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For details on the security measures used to protect your personal data when transferred to third countries or international organisations, contact us at info@medraencia.com
10. Seguridad de Datos Personales
We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be entirely free from error, nor can we be held liable for any intangible, incidental, or consequential damage arising from the use or disclosure of Personal Data. This includes Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data to third parties, such as public authorities. We have no control over the security measures applied by such third parties in those circumstances.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any Personal Data you transmit to us online.
11. Third-Party Hyperlinks
Our website includes links to third-party websites and applications. These are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to actions taken through those sites or applications.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy and carefully considering what personal data you share with it.
12. Changes to This Policy
Whenever you access any third-party websites or applications, read their privacy policies before deciding whether to use them or share any personal data with them.
13. Your rights regarding your personal information
You have the right to request that we verify the accuracy of the Personal Data we hold about you, correct any inaccuracies, and delete any Personal Data that is no longer necessary. You may also restrict the scope of how your Personal Data is processed.
If you are an EEA resident, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, contact us at the email address provided below.
Access Rights
We may verify the accuracy of the Personal Data being processed about you. Where applicable, you may access your Personal Data.
We will provide one electronic copy of your Personal Data currently being processed. A reasonable fee may apply for additional copies. Data will be made available electronically upon request.
The right of access to Personal Data must not conflict with the rights and freedoms of third parties. If a request would be detrimental to another person's rights or freedoms, we may refuse or limit our response.
Right to Rectification
We may rectify inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right to Erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds specific to your situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) erasure is required to fulfil a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, the protection of another individual's rights, or where there is a significant public interest ground within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to review the Personal Data you have provided to us.
You may request that your Personal Data be transferred directly from us to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not interfere with the rights or freedoms